An adversary may use legitimate remote access tools to establish an interactive command and control channel within a network. Remote access tools create a session between two trusted hosts through a graphical interface, a command line interaction, a protocol tunnel via development or management software, or hardware-level access such as KVM (Keyboard, Video, Mouse) over IP solutions. Desktop support software (usually graphical interface) and remote management software (typically command line interface) allow a user to control a computer remotely as if they are a local user inheriting the user or software permissions. This software is commonly used for troubleshooting, software installation, and system management. Threat actors may similarly abuse response features included in EDR and other defensive tools that enable remote access.
This type of attack technique cannot be easily mitigated with preventive controls since it is based on the abuse of system features.