Phishing for Information

Threat actors may send phishing messages to elicit sensitive information that can be used during targeting. Phishing for information is an attempt to trick targets into divulging information, frequently credentials or other actionable information. Phishing for information is different from Phishing in that the objective is gathering data from the victim rather than executing malicious code.

All forms of phishing are electronically delivered social engineering. Phishing can be targeted, known as spearphishing. In spearphishing, a specific individual, company, or industry will be targeted by the adversary. More generally, Threat actors can conduct non-targeted phishing, such as in mass credential harvesting campaigns.

Threat actors may also try to obtain information directly through the exchange of emails, instant messages, or other electronic conversation means.[1][2][3][4][5] Victims may also receive phishing messages that direct them to call a phone number where the adversary attempts to collect confidential information. Threat actors may gather information about the victim's organization that can be used during targeting. Information about an organization may include a variety of details, including the names of divisions/departments, specifics of business operations, as well as the roles and responsibilities of key employees.

Phishing for information frequently involves social engineering techniques, such as posing as a source with a reason to collect information (ex: Establish Accounts or Compromise Accounts) and/or sending multiple, seemingly urgent messages. Another way to accomplish this is by Email Spoofing[7] the identity of the sender, which can be used to fool both the human recipient as well as automated security tools.[8]

Phishing for information may also involve evasive techniques, such as removing or manipulating emails or metadata/headers from compromised accounts being abused to send messages (e.g., Email Hiding Rules).[9][10]